//CostusWorx | Fractional CTO & IT Transformation Advisory

Sub-Saharan Africa IT Leadership

Technology leadership.
Without the full-time cost.

Fractional CTO and IT Transformation Advisory for ambitious businesses across Sub-Saharan Africa. Enterprise-grade expertise, on your terms.

"Enterprise IT leadership, delivered differently."

25+
Years experience
10+
Digital Transformation Projects
300+
CRM locations managed
5
Industries served

Senior IT. Flexible engagement.

The name CostusWorx comes from a simple truth — if something is free, it’s often not worth much. But a solution that costs us, works. That philosophy drives every engagement: we believe in investing wisely in IT leadership that delivers measurable outcomes, not empty promises.

CostusWorx gives you access to 25+ years of enterprise-grade IT leadership, built across banking, insurance, FMCG, retail, and manufacturing in Sub-Saharan Africa. We've delivered this at Fortune 500 level. Now we bring it to you — on a flexible basis that fits your business and your budget.

Your business is growing. Your technology needs to keep up. But hiring a full-time CTO is expensive — and finding one with real African market experience is even harder.

With a network of consultants and experienced gold certified service providers no challenge is too big.

Five ways we transform your technology

02

IT Transformation & Digital Strategy

Cloud migration, smart infrastructure, digital transformation roadmaps — designed to align technology with your business goals and deliver measurable ROI.

From R50,000
03

ERP & CRM Implementation Advisory

SAP, Oracle, JD Edwards, Sage — we've implemented them all. We guide vendor selection, manage the process, and ensure your investment delivers real results.

From R150,000
04

Cost Optimisation & Vendor Audit

We audit your IT spend, renegotiate contracts, rationalise suppliers, and identify savings. Clients typically reduce IT costs by 20–35% in the first engagement.

From R50,000
05

African Market IT Expansion

Expanding into new African markets? We handle the infrastructure, connectivity, compliance, and integration so your operations are ready from day one.

From R200,000
06

Web Application Development

Custom web applications to streamline CRM systems and enhance business productivity. From concept to deployment, we build tools that work for your business.

From R120,000
07

Business Development in Retail and Automotive

Leverage our deep industry experience to drive growth in retail and automotive sectors. We align technology and strategy to unlock new market opportunities.

Custom Pricing

Not sure where to start? A free IT audit costs you nothing.

Book Free Audit →

Experience you can't replicate in a classroom.

A degree proves you can learn. Our track record proves we already have — at the highest level. After 17 years leading IT across Sub-Saharan Africa for a global Fortune 500 company, we bring that depth of experience to every engagement.

  • P&L-accountable IT leadership across 10+ African markets
  • No vendor bias — independent advice, always in your interest
  • ITIL certified, commercially fluent, technically hands-on
  • Deep network across technology partners and African affiliates
  • Both technical depth and business strategy in one engagement

Track Record

17 years — IT & Facilities Executive, Estée Lauder Companies Africa
ERP implementations: SAP, Oracle, JD Edwards, Sage
CRM system design for 300+ retail brand counters
Cloud, VPN, APN and smart infrastructure rollouts
3PL warehouse migration and supply chain integration
B2B switch solutions and medical claims systems (WebNest)
EDI technical leadership — FNB/FirstNet (banking sector)
ITIL Foundation Certified | Executive Program, Bryn Mawr College USA

How it works

From first call to transformation

01

Free IT Audit

We spend 2 hours with your team reviewing your infrastructure, systems, and risks. No cost. No obligation. Just insight.

02

Findings & Proposal

We present a clear picture of where you are, where you should be, and how we'll get you there — with a transparent scope and investment.

03

Engagement Begins

Whether a project, roadmap, or ongoing retainer, we embed with your team and start delivering from week one.

04

Measurable Results

Every engagement is tied to outcomes: cost saved, systems improved, risks removed, capabilities built. You'll see the difference.

Start with a free IT audit — no strings attached.

We'll assess your infrastructure, identify your biggest risks and opportunities, and give you a clear picture of where to focus. Completely complimentary.

Book Your Free Audit →

Recommendations

Mike Gladman, Vice President Regional Manufacturing - EMEA at The Estée Lauder Companies Inc.

I have been lucky to have worked with Bruce whilst I was based in South Africa. His CV guides the reader to an individual with robust and proven IT leadership skills - but the reality is that he is much broader in what he brings to the table (facilities management was just one of them). He is equally comfortable in a commercial environment as he is within Supply Chain - critical in validating transformation expectations. I enjoyed that Bruce would often look and probe challenges/opportunities through a different lens and help shape better decision-making and execution design. Very good at working with people at all levels and a great communicator - which for me was essential where hearts and minds were not always in step with tough decisions.

Mike Van Den Bergh, Senior Advisor, Corporate and External Affairs at PCCW GLOBAL Limited

Bruce is an excellent IT executive who possesses the rare ability to seamlessly blend strategic vision and insight with a comprehensive operational management and control skillset. He builds strong teams who are well equipped to operate effectively in today’s multifunctional multidisciplinary environment. Bruce is also a good communicator who ensures that all links in the management chain are attuned to the goals that have been set and the progress being made towards achieving objectives

Panagiotis Papazoglou, Senior Project Manager at AB VASSILOPOULOS

Hi Bruce, it was a pleasure working with you at ELC and I can honestly say it was a great experience. You are not only highly skilled and reliable, but also someone who brings a positive attitude! Beyond the professional side, you are simply a great person to work with—approachable, collaborative, and genuinely supportive of the team. I’d happily work with you again and would definitely recommend you to any team looking for a capable and positive professional!

Chinelle Van Den Berg, Customs Specialist at Estée Lauder Companies South Africa

I had the pleasure of working with Bruce, an exceptional IT and business transformation leader with deep expertise in IT service delivery, ERP and CRM systems, and digital strategy. Bruce has a rare ability to align technology with business objectives, consistently driving transformation initiatives that improve efficiency and deliver measurable results. His leadership in IT service delivery ensures smooth operations, while his strategic mindset enables organizations to adapt and thrive in an ever-changing digital landscape. Beyond his technical and strategic strengths, Bruce is highly effective in facilities and operations management, bringing structure, reliability, and a strong focus on continuous improvement. He is a collaborative leader who builds strong teams and fosters a culture of accountability and innovation. I would highly recommend Bruce to any organization looking for a forward-thinking leader who can bridge the gap between technology and business while delivering impactful results.

Loren Dreyer, GM at Estée Lauder Companies South Africa

Bruce is an exceptionally agile IT and Business Transformation leader who consistently delivers impact across complex environments. His ability to quickly understand challenges, adapt to changing circumstances, and implement practical, effective solutions sets him apart. He brings strong expertise across IT service delivery, ERP and CRM systems, digital strategy, and operational optimisation, always with a clear focus on driving efficiency and measurable results. Bruce thrives in transformation initiatives, where his structured thinking and hands-on approach help organisations navigate change with confidence. Beyond his technical and strategic strengths, Bruce is a true team player and trusted partner. He collaborates seamlessly across functions, builds strong relationships, and contributes positively to team dynamics. His willingness to step in, support others, and tackle any challenge makes him a valuable asset in any organisation. I would highly recommend Bruce for roles requiring transformation leadership, operational improvement, and strategic IT delivery.

Lars Jørgensen, Projektleder at The Estée Lauder Companies Inc.

I had the privilege working with Bruce implementing ERP systems for Estee Lauder Cosmetics in South Africa during several years. Working with Bruce, I did always appreciate his solid technical and business knowledge. Bruce took responsibility in the projects and was liked and respected by other project team members. I can give Bruce my best recommendations and would love to work with Bruce again on any project. Lars Jorgensen Former Executive Director International Project Manager Estee Lauder Cosmetics

Debbie Theron, Head of Business Development at Attacq limited

I’ve had the privilege of working with Bruce and can confidently say he is a highly skilled leader with a strong ability to execute. He brings clarity, calm leadership and a practical approach to getting things done. Bruce builds trust quickly, leads from the front and consistently delivers results.

Shiju Thomas, Technology Services Manager at The Estée Lauder Companies Inc.

I had the privilege of working with Bruce and eventually taking over his role as Technology Services Manager upon his departure from The Estée Lauder Companies. Bruce brings a vast wealth of experience in both technology and retail operations, moving seamlessly between complex technical strategy and boots-on-the-ground execution. He is particularly adept at engaging with senior management, translating IT initiatives into clear business value that earns executive buy-in. Any organization would be fortunate to have Bruce’s insight and seasoned perspective. He is a consummate professional and a distinguished leader in the field.

Jason Gewer, MD at Price Point IT

I had the pleasure of working closely with Bruce during his time at Estée Lauder, where he led the IT department with remarkable clarity and poise. Bruce is the rare type of leader who always has a definitive vision for how systems should function, yet remains incredibly adaptable when challenges arise. Even under high-pressure situations, he never panicked; instead, he followed a methodical process of assessment, planning, and execution. He is a true gentleman and a consummate professional who makes every project smoother for those around him.